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Terms of Use

01/01/0001

Terms of Use

Terms of Use 01/01/2016

AnalytiKa reserves the right to unilaterally amend or update these terms and conditions of transactions made via e-shop, according to its needs and practices. The AnalytiKa undertakes to inform users of any changes and any changes through the website of this online store.

Information and Products

AnalytiKa committed to quality, completeness and validity of the information given on the website www.analytika.gr, both as to the exact details described as those supplied by the e-shop services, subject to any technical or typographical errors that cannot be predicted or occur unintentionally or downtime of the site on grounds of force majeure.

Disclaimer

A. AnalytiKa not be liable to customer / users for damages that may result from the execution or not of their order (except in paragraph 9. "Withdrawal / Return - Replacement of Products").

B. Also reserved time delivery of goods in cases of force majeure. The online store www.analytika.gr no guarantee can be provided for the availability of products, but ensure that timely information on final consumers of their unavailability.

Γ. The electronic www.analytika.gr store provides the content (eg information, names, photographs, etc.), products and services available through the website \ "as is \ ".

Δ. In any case, the online store analytika.gr is not responsible for any legal or civil and / or penal nature nor for any damage (direct, special or consequential which, without limitation, alternatively and / or cumulatively constitutes a loss of profits , data, lost profits, compensation, etc.) from site visitors or others on grounds related to the operation or not and / or use of the website and / or inability to provide services and / or information available from it and / or any unauthorized third party interventions to products and / or services and / or information available through it.

Copyright

A. This analytika.gr site is the official online store of AnalytiKa. All website content, including images, graphics, photographs, texts, services and products are property of AnalytiKa and protected by the relevant provisions of Greek law, European law and international conventions.

B. Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, processing, resale, create derivative works, or misleading the public about the real provider of the content of the website. Any reproduction, republication, loading, announcement, or transmission or any other use of the Content in any way or means for commercial or other purposes is permitted only with prior written permission of AnalytiKa or any other legitimate holder of those copyrights.

C. The names, images, logos and distinctive features representing AnalytiKa / or its online store www.analytika.gr and / or third parties contracted with them and the products or services are exclusive trademarks and trademarks of AnalytiKa and / or www.analytika.gr / or more third parties and are protected by Greek, European and international trademark laws, and industrial and intellectual property. In any case, the appearance and report them to www.analytika.gr website and online store AnalytiKa should in no way be construed as a transfer or license or right to use them.

User Responsibility

A. The users of the website www.analytika.gr agree not to use to e-shop AnalytiKa to send, publish, send by e-mail or otherwise transmit any Content that is unlawful, harmful, threatening, abusive, harassing, libelous , defamatory, vulgar, obscene, libelous, violates the privacy of another, shows empathy, or is racial, ethnic or other discrimination, may cause harm minors in any way, not be transmitted in accordance with the law or contractual or Managing relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements) infringes any patent, trademark, trade secret, copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destruction or equipment the operation of any computer software or hardware, intentionally or unintentionally contravenes existing Greek and EU legislation and provisions that may impede third in any way any content used to collect or store personal data about other users.

Safety

A. AnalytiKa recognizes the importance of the issue of security of your corporate and personal data, and your online transactions and take all necessary measures with the most modern and advanced methods to ensure maximum safety. All information related to your personal information and your transactions are secure and confidential. The security of online shops, analytika.gr achieved through the following methods:

- Controlled Access (firewall) Access to AnalytiKa systems (servers) controlled by a firewall, which allows the use of specific services from the customers / users by prohibiting while access to systems and databases containing confidential data and company information.
- Trade SecretConfidentiality is obvious. The same basic principles apply in everyday transactions in the case of e-commerce (electronic commerce). All information transmitted by the user / member in AnalytiKa confidential and AnalytiKa has taken all necessary measures to use them only to the extent necessary in the context of service. Some of the measures taken are the following:  Only authorized employees have access to information of your transaction and only when necessary, eg for processing your requests.
- AnalytiKa not disclose customer information and transactions, unless written authorization from you or this court order or decision of any public authority
- If the AnalytiKa uses third parties to support its systems, ensure the guarantee of confidentiality.
- You can request any information held about you and correct them if you can document any errors.
- For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties.
- Information catalogs and printed material will receive only if you wish and register during your registration as a member.

B. In each case, the online store AnalytiKa in no way disclose or publish your personal data and information entrusted to us. The personal data you share with us with your membership are used solely for the performance of your transactions. All information is encrypted and stored safely.


Privacy

A. During your visit to the pages of www.analytika.gr and to order products, but also to ensure the ability to contact you to inform you about new products, you may be asked to provide your information (name, occupation, email address, birth date, etc.). Any personal data anywhere on the pages and services of the website of www.analytika.gr, intended solely to ensure the operation of the service and must not be used by anyone, without complying with the provisions of Law . 2472/97 on the protection of processing of personal data, as in force each time.

B. The electronic www.analytika.gr store operates in accordance with applicable Greek and EU legislation and maintain security of your personal information for as long as you are registered with a service which www.analytika.gr deleted, in any way end the trading relationship. The personal data you provide through the online store www.analytika.gr used exclusively by or affiliated with this business, to support, promote and execute the trading relationship.

C. The holdings data file may be notified to the competent judicial, police and other administrative authorities upon legitimate request and in accordance with the pertinent laws. The Client, within the framework of the law on telecommunications, media rights and refusal provided for in Articles 11-13 of Law. 2472/1997

Products' market

A. In the pages of our online shop you can find hundreds of products that cover a huge part of the measuring instruments industry and laboratory analyzes, field etc.

B. To facilitate your search, we have divided our products in key categories on the middle column of your screen, and thematic categories that appear on the right and left column. Our goal is to reach the final product with many possible fewer clicks, aiming to usability and friendliness to you, the user.

C. If you are looking for something specific, use the "search" which will lead you under \ straight to your specific choice.

D. The analytiKa.gr makes every effort to provide high quality services but nevertheless is not responsible for any errors in product prices and features and can not guarantee that there will be no website downtime or "human" errors when updating / display the value of a product. For safety and efficiency of markets invite you if you find that a product is offered at an unusually low or high price compared to the market value before proceed to orders to contact the company via e-mail form on this site.


Return - Replacement of Products

A. You have the right to return products purchased and ask them to replace a) in all cases where a demonstrable fault of analytiKa.gr sold wrong products or products of poor quality and faulty (wrong in taking the order, pricing , its shipments, damaged in transit or poor packaging) and b) in all cases where there was a problem / real defect in the product (function or quality) which is the product warranty covers if the guarantee given by the analytiKa .gr. Not included in this provision products covered by third party guarantees as to the product manufacturer or his representative.
All products start their journey to you checked on functionality and packaged properly to address all possible risks of transmission.
Caution: If the product reaches you by faulty packaging, corrupted, damaged partly or wholly, please inform the courier company courier directly at the reception or at the latest in the next 8 hours to take responsibility. Otherwise the return can not be realized.
Also in case of defective product inform us within 48 hours e-mail to customerservice@analytika.gr

To make the refund granted should
I. Have informed the customerservice@analytika.gr about the nature of the problem
II. Do we have supplied stroke (Return Authorization Number) which is recorded in the outer packaging and the accompanying documents.
III. The product is in its original packaging and not used.
IV. Must necessarily include the proof of purchase (purchases by issuing retail proof) or Bulletin return shipping (for orders with invoice) originals
In case of change to another product to send the product door to door with our own cost. Please in this case to enclose the return package a signed document to indicate that you want to replace with a new product. The replacement will be made by us within 5 days if available.
In case you want a refund please enclose the return package a signed document to indicate that you want your money back and included an account number IBAN and the bank name and payee. The deposit of money is made in the next 7 working days and to the purchase cost of products and shipping costs of the courier.

B. In any case, for all the above cases the maximum time for replacement back may not extend beyond twenty (20) calendar days from the date of receipt. Furthermore, all cases should the product for replacement, repair needed to be accompanied by the original proof of purchase (receipt or invoice). If not returned within 20 days then the analytika.gr cannot accept any refund or replacement.


Payment methods


A. With your credit card. In analytika.gr you can make your payment using the credit (credit card) Mastercard or Visa or debit card (debit card), any bank through the ePos operating in analytika.gr.In the event that your order one or more products are out of stock, will not be charged the full amount of your order to your card unless the section on turnkey species. In consultation with you, it will agree on the fate of the remainder of the order.

B. Transfer to a bank account of our company. If you prefer to pay your purchases by bank accounts of our company (analytika.gr) and inform us by sending an e-mail to acknowledge that they were deposited in accounts@analytika.gr

Piraeus Bank: 5048062346885

Piraeus : IBAN: GR 9601720480005048062346885 BIC (SWIFT): PIRBGRAA

Attention: We would like to inform you that your order will begin processing only when the deposit has been confirmed.

C. By using PayPal.
If you are a user with a PayPal account you can transfer money through the secure area of the site. Simply log on to the body of PayPal and make the transfer. If you wish to use a credit card, we suggest you do so directly through our site (refer to section A above), and not via paypal.
D. Cash on receipt.
You can order the products you want and pay the moment you receive them. The courier service (courier) ELTA Door - Door will collect the equivalent amount of your order, but be aware that this service has an additional cost as shown in the following price list (ADDITIONAL SERVICES).

DOMESTIC SERVICES

NEXT DAY

Service

Up to 2 kg

from _ to _ kg

extra kg

Within City

All

4.00€

 

0.80

1-3 DAYS

Service

Up 2 kg

from _ to _ kg

extra kg

City - City

All

4.00

 

0.90

 

ADDITIONAL SERVICES

Performance at Predetermined Time

3.50

Send to Cash (cash, check)

2.50

Performance Saturday

2.50

Fee returnable objects (undelivered)

1.50



Order / Product Delivery / Shipping Costs

For all your shopping there charge shipping costs depending on how shipping & receiving is selected. There is no charge for deliveries from our warehouse (EXW). In cases where the delivery address is remote area, then courier Door Door uses the Post Office for the transportation of your orders. Please be aware that neither the inaccessible areas have surcharge to door-door but you need to receive the product you ordered from the nearest post office branch.
All products are sent by courier to the address you indicate us in your order within 1-3 working days if readily available. Excluding inaccessible areas where need 1-5 days. Shipments are made by courier ELTA Door to Door.


Charges shipments by courier ELTA (Door - Door)


DOMESTIC SERVICES

NEXT DAY

Service

Up to 2 kg

from _ to _ kg

extra kg

Within City

All

4.00€

 

0.80

1-3 DAYS

Service

Up 2 kg

from _ to _ kg

extra kg

City - City

All

4.00

 

0.90

 

ADDITIONAL SERVICES

Performance at Predetermined Time

3.50

Send to Cash (cash, check)

2.50

Performance Saturday

2.50

Fee returnable objects (undelivered)

1.50



In cases where the delivery address is remote area, then courier Door Door uses the Post Office for the transportation of your orders. Please be aware that neither the inaccessible areas have surcharge to door-door but you need to receive the product you ordered from the nearest post office branch.

If a product is not available, you are informed via e-mail or call us and upon request, process your order.
In case of delay in delivery of your order please contact us at customerservice@analytika.gr to solve the problem for you.

Late order

Your order may be delayed for the following reasons:

i. The product has been delayed to be sent from our supplier. To be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. But there are cases where an order we can delay to the office or the transportation of, so we have in store when we count. In such a case, we will contact you to ask you if you want to deliver your order without this product or suggest an alternative. This species will send it to you immediately upon receipt in our warehouse.
ii. ii. In periods of extreme weather or strikes, and in any case of force majeure, which could affect the transport and delivery of your order.

Both parties do and act in accordance with fair and admittedly usages and for that purpose unconditionally accept the terms of use of analytika.gr.


Final Order

This agreement is governed by Helenic law. Any dispute, disagreement or dispute on the implementation, application or interpretation of this and in general terms the relationships created by it, will be resolved by the Courts of the region of Athens, Hellenic Republic, becoming with this exclusively competent.